Returns & Exchanges

At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device is defective or does not meet your expectations, we provide a streamlined process for repairs, replacements, or refunds.

1

Initiate a Return Request

Contact our support team within 30 days of delivery with your order number and a detailed explanation of the issue to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the device in its original packaging, including all power adapters, cables, manuals, and accessories to ensure the return is eligible for a full refund.

3

Ship the Product

Affix the provided shipping label or send the package to the designated repair center address provided by our support team, ensuring you retain the tracking number for your records.

4

Inspection and Refund

Once our technicians inspect the hardware and verify its condition, we will process your refund or dispatch a replacement unit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing