Frequently Asked Questions
Everything you need to know about your MINISFORUM mini PC experience.
What is the typical shipping time for a MINISFORUM mini PC?
Orders are typically processed within 1-3 business days. Depending on your location, standard international shipping usually takes 7-15 business days, while expedited options can arrive within 3-7 business days.
Does my MINISFORUM product come with a warranty?
Yes, all MINISFORUM mini PCs come with a 2-year limited warranty covering hardware defects. This ensures peace of mind for your high-performance computing needs.
What is your return policy for electronics?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging and condition within 30 days of delivery for a refund or exchange.
Can I upgrade the RAM and storage on my mini PC?
Most MINISFORUM models are designed with user-upgradeability in mind. You can typically expand the DDR memory and M.2 SSD storage by opening the chassis, which does not void the warranty unless physical damage occurs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods to ensure a secure and convenient checkout process.
Do I need to pay customs duties or import taxes?
Customs policies vary by country. For many regions, we offer tax-inclusive shipping options. Please check the specific shipping details at checkout or contact our support team for information regarding your local regulations.